Welcome to 2 Day Conflict Management and Negotiation Workshop

We have a range of workshops for you to choose from.

Our workshops are educational, interactive, allow for fun and the tutors are professional, experienced and empathetic.

With varying group sizes  we ensure there is plenty of time for practice, feedback and coaching. It is an formal and informal atmosphere where you can be yourself.

Workshops available

• 2 Day Presentation Skills Workshop.  

• 2 Day Customer Service Workshop.
  

• 2 Day Conflict Negotiation Workshop.  

• 1 Day Job Search and CV Workshop.                        

• 1 Day Job search and Interview Workshop.                              

• 2 Day Job search, CV & Interview Workshop.                          

2 Day Conflict Negotiation Workshop     

Investment: $550.00 + GST per participant.

We provide the workshops as either one on one coaching or for small groups of 4 - 8 participants and large groups typically with 24 participants.  Although we tailor the content of every workshop to meet the needs of your group, each workshop includes our core conflict management content.

• Build relationships for better outcomes
• Uncover hidden resentments in others and themselves 
• Recognize and avoid self-destructive behavior patterns
• Become more assertive in effectively dealing with conflicts when they arise
• Break the habits of a lifetime, i.e. blaming, accusation, defensiveness and rationalization
• Repair damaged relationships
• Negotiate win-win solutions to difficult problems with difficult people

The key learning points in our conflict management workshops include

• The value of relationships and the role of healthy conflict
• Coping strategies and understanding your coping style
• Differentiating between conflict, disagreement and confrontation
• Alternatives to fight, flight or submit
• Setting and communicating personal boundaries
• Identifying and owning your emotions
• Recognizing your reactive behaviors and how they are triggered
• Dealing with positive and negative criticism
• Understanding anger, timing and the dynamics of emotional conflict
• Transforming the negative energy of anger into a positive, productive force
• Truth vs. fiction: the destructive power of imagination
• When agreement disguises itself as disagreement
• When and how to confront someone about a problem
• Winning the battle, losing the war and being dead right
• Turning conflict into collaboration
• A win-win framework for negotiating
• Resolution, compromise and agreeing to disagree
• Focusing on goals, roles and procedures rather than personal/emotional issues
• When and how to escalate interpersonal conflicts
• The nature and value of teamwork

Our workshops are fun and the tutors professional, experienced and empathetic. With varying group sizes  we ensure there is plenty of time for practice, feedback and coaching. It is an formal and informal atmosphere where you can be yourself and make the most of the time.

Company courses: in-house or at an external venue - courses can be tailored to address specific issues.

To discuss what you would like from the course then please call Lisa on 03 9534 4437 or 0425 710 558email lisa.burnett@prioirytone.net.au

Click on the links for additional workshops available.

• 2 Day Presentation Skills Workshop.  

• 2 Day Customer Service Workshop.
  

• 2 Day Conflict Negotiation Workshop.  

• 1 Day Job Search and CV Workshop.                        

• 1 Day Job search and Interview Workshop.                              

• 2 Day Job search, CV & Interview Workshop.
  

Tell us what you need right now or how we can help